Observation cycle #4,182 complete14 recommendations pending approvalCRM hygiene score ↑ 12.4% this quarter3 remediations executed · human-approvedBerryEval diagnostic window now openPipeline stall pattern resolved in 6 daysObservation cycle #4,182 complete14 recommendations pending approvalCRM hygiene score ↑ 12.4% this quarter3 remediations executed · human-approvedBerryEval diagnostic window now openPipeline stall pattern resolved in 6 days
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Research

Papers We Love.

The research that shapes how we think about building and deploying AI systems in production.

Attention Is All You Need

Vaswani et al. · NeurIPS 2017

The foundational architecture behind every modern LLM. Understanding attention mechanisms is non-negotiable for applied AI work.

TransformersArchitecture

Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks

Lewis et al. · NeurIPS 2020

The paper that formalized RAG, the pattern we use most frequently in production deployments for grounding LLM outputs.

RAGRetrieval

Constitutional AI: Harmlessness from AI Feedback

Bai et al. · Anthropic 2022

Critical reading for anyone building AI systems that need to operate within safety constraints at scale.

SafetyAlignment

ReAct: Synergizing Reasoning and Acting in Language Models

Yao et al. · ICLR 2023

The reasoning + acting paradigm that underpins how we design agentic workflows. Think before you tool-call.

AgentsReasoning

Scaling Laws for Neural Language Models

Kaplan et al. · OpenAI 2020

Understanding scaling laws helps us advise clients on model selection and the economics of fine-tuning vs. prompting.

ScalingTraining

LoRA: Low-Rank Adaptation of Large Language Models

Hu et al. · ICLR 2022

The go-to technique for efficient model adaptation. We use LoRA and its variants in nearly every private deployment.

Fine-tuningEfficiency

This is a living list. We update it as new research shapes our practice.

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